SHIPPING POLICY
Shipping That Keeps Up With the Game.
At VELNOX SPORTS, we aim to deliver every order with speed, clarity and reliability. From checkout to arrival, we want your experience to feel smooth and dependable.
Orders over $199
Enjoy free Australia-wide shipping on eligible orders above $199.
Order Processing
Orders are usually processed within 1–3 business days. Processing times may vary during major sales periods or public holidays.
Delivery Timeframe
Standard delivery generally takes 5–15 business days, depending on your location and product availability.
Tracking Updates
Once shipped, you’ll receive tracking details by email so you can follow your order every step of the way.
Possible Delays
While we aim to deliver within the expected timeframe, delays may occasionally occur due to courier disruptions, remote delivery zones or peak periods.
IMPORTANT
Shipping Costs
Shipping charges are calculated at checkout based on destination and order details. Free shipping is automatically applied to qualifying orders over $199.
PLEASE NOTE
Address Accuracy
Please ensure your shipping information is entered correctly at checkout. VELNOX SPORTS is not responsible for delays caused by incomplete or incorrect addresses.
SUPPORT
Need help with an order?
If you have questions about shipping, tracking or delivery updates, our team is here to assist you.